Privacy Policy

Last Updated: June 2026

Medhance Institute Australia (referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our training courses, or interact with us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information that can identify you, including but not limited to:

Contact Information: Name, email address, phone number, and mailing address.
Professional Information: Nursing registration numbers (AHPRA details), clinical background, and professional qualifications.
Payment Data: Credit card or financial details processed securely via our third-party payment gateways (we do not store your full financial data on our servers).
Usage Data: IP addresses, browser types, and website interaction data collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information for purposes including:

Processing your course enrollments and managing your student profile.
Verifying professional registration and clinical eligibility for our cosmetic injectable training.
Communicating with you regarding courses, updates, mentorship, and marketing materials (which you can opt out of at any time).
Improving our website, services, and overall student experience.
Complying with legal, regulatory, and professional medical oversight requirements.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only to the extent necessary to run our business, including:

Medical Oversight & Educators: Our clinical team, including co-founders, educators, and course endorsers (such as our Medical Oversight Director), to verify qualification requirements and deliver training.
Service Providers: Third-party vendors who provide website hosting, payment processing, email delivery, and IT support.
Legal Obligations: Where required by Australian law, regulatory bodies, or to protect the safety and rights of Medhance Institute Australia and our students.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no transmission of data over the internet can be guaranteed as 100% secure.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. If you wish to access or update your information, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your individual browser settings, though this may affect the functionality of certain parts of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

Email: info@medhance.com.au
Phone: 0468 102 267
Location: Adelaide, South Australia, Australia

Privacy Policy

Last Updated: June 2026

Medhance Institute Australia (referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our training courses, or interact with us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information that can identify you, including but not limited to:

Contact Information: Name, email address, phone number, and mailing address.

Professional Information: Nursing registration numbers (AHPRA details), clinical background, and professional qualifications.

Payment Data: Credit card or financial details processed securely via our third-party payment gateways (we do not store your full financial data on our servers).

Usage Data: IP addresses, browser types, and website interaction data collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information for purposes including:

Processing your course enrollments and managing your student profile.

Verifying professional registration and clinical eligibility for our cosmetic injectable training.

Communicating with you regarding courses, updates, mentorship, and marketing materials (which you can opt out of at any time).

Improving our website, services, and overall student experience.

Complying with legal, regulatory, and professional medical oversight requirements.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only to the extent necessary to run our business, including:

Medical Oversight & Educators: Our clinical team, including co-founders, educators, and course endorsers (such as our Medical Oversight Director), to verify qualification requirements and deliver training.

Service Providers: Third-party vendors who provide website hosting, payment processing, email delivery, and IT support.

Legal Obligations: Where required by Australian law, regulatory bodies, or to protect the safety and rights of Medhance Institute Australia and our students.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no transmission of data over the internet can be guaranteed as 100% secure.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. If you wish to access or update your information, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your individual browser settings, though this may affect the functionality of certain parts of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

Email: info@medhance.com.au

Phone: 0468 102 267

Location: Adelaide, South Australia, Australia

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